Terms & Conditions    Disclaimer    Privacy

Book Now

Terms & Conditions

  1. Booking and Payment of Booking Deposit
  • A deposit of 30% of the total tariff is to be paid by You on booking.
  • Payment in full is due at the time of booking if your stay commences within 8 weeks
  • We strongly advise that you take out your own holiday cancellation insurance to cover Your costs in the event of a cancellation.
  • You are responsible for checking the Booking Confirmation and any error therein must be notified to us within 24 hours of the Booking being made. As soon as the Booking Confirmation is sent, you accept financial responsibility for all transactions made under your name or account.

 

  1. Payment of Rental Fee
  • Payment of the Rental Fee is due to Galwad y Mor 8 weeks before the first day of the Rental Period.
  • Non-payment by the Due Date may be treated as Cancellation.
  • If the Balance of the Rental Fees is not paid by the Customer on the Due Date, then we can cancel the Contract and reserve the right to re-let the Property. In this event Galwad y Mor shall retain the Booking Deposit and You will have no claim against Us for compensation or reimbursement whatsoever.
  • Galwad y Mor shall not be responsible for sending reminders of the Due Date. The Due Date will be set out on the Booking Confirmation.

 

  1. Changing a Booking
  • We will endeavour, but are under no obligation, to consider a request from You to change the Rental Period after it has been confirmed and accepted. The booking can only be changed to another date by contacting us in accordance with clause 4.

 

  1. Cancellation of a Booking by You
  • If You have to cancel Your booking you must let us know in writing or email as soon as possible. On receipt of such notice We will use reasonable endeavours to re-let the Property.
  • If We are successful We will refund You Your payments to date (or part if We are only able to re-let the apartment for part of your rental period or have to give a discount to sell it) less an admin fee of £50 per booking to cover our administration and re-marketing costs.
  • If we are not able to re-let the apartment, you will be liable to pay 100% of the total price.

Galwad y Mor does not offer cancellation insurance, but strongly recommends that Customers take out their own cancellation insurance in relation to their booking.

  • Where You have taken out cancellation insurance and cancel a Contract with Galwad y Mor the cancellation must be notified Galwad y Mor in writing/email. Should a cancellation be made which is not covered in full under the terms of cancellation insurance, You remain liable for any monies owed.

 

  1. Cancellation of a Booking by Us

We may cancel Your Booking if:

  1. We become aware of any health and safety or quality-related issue with the Property or its immediate surroundings (for example contamination to the Property’s water supply);
  2. There are circumstances or events beyond our control. We may (but are not obliged to):
    1. Arrange alternative accommodation for You of an equivalent type and standard in a different apartment.
    2. Refund You any amounts paid by You in relation to the cancelled booking.
  1. Rental Period – Arrival & Departure Times

Rental of the apartment and associated parking space commence at 4pm on the first day of the Rental Period and end at 9.30am on the last day of the Rental Period.

Please do not arrive earlier or depart later than these times, unless you have received written consent to do so from Galwad y Mor. You will be liable for any cost of whatever nature incurred because of an unauthorized extension.

 

  1. Our Obligations during the Rental Period

10.1 We agree that You may quietly occupy and enjoy the Property during the Rental Period.

10.2 We shall provide the Facilities at the Property and ensure the Property is properly maintained, clean, tidy and in good repair at the start of the Rental Period.

 

  1. Customers Obligations during the Rental Period

You Agree to:

  1. Make sure that all the information You provide to us in connection with Your Booking is true, accurate, current and complete. If any of Your details change, You must promptly update Your details;
  2. Use the Property as a private holiday residence for the maximum number of people stated on the Booking Confirmation and shall ensure that the people named on the Booking Confirmation are the only persons entitled to occupy the Property. We reserve the right to terminate without notice and without refund for a breach of this condition;
  3. Keep the Property and all furniture, fittings and contents in the same state of repair and condition as the commencement of the Rental Period and to ensure that at the end of Rental Period the Property is left in the same state of order and cleanliness in which it was found;
  4. Not do anything that may reasonably be considered to cause a nuisance or annoyance to any other occupier of adjoining properties;
  5. Be responsible for all damage caused to the Property;
  6. Report to Us (either in person in the office or by phone, text or email), any damage, destruction, loss, defect or disrepair affecting the Property or any fixtures, fittings or effects at the Property as soon as it comes to Your attention;
  7. Take care when using fake tan, sun cream, waterproof make-up, hair dye or similar substances in the Property because they may mark or stain linen, towels or other furnishings. If You plan to use such products at the Property We recommend that you bring Your own spare bedding and towels. If damage is caused that cannot be cleaned a bill will be forwarded to You;
  8. All our apartment are non-smoking. Smoking is only permitted in the courtyard away from other guests.
  9. Be responsible for placing your rubbish in the blue bin in the bin area and your recycling in the correct box in the recycling area. We reserve the right to pass on any charges resulting from incorrect disposal of rubbish;
  10. In cases of emergency, allows Us, or anyone with our authority to enter the Property at any time and without notice;
  11. Allow Us, and any Tradespeople necessary access to enter the Property at reasonable times of the day to inspect its condition and state of repair and to carry out any necessary repairs provided We have given reasonable notice (with regard to the work to be undertaken) beforehand and You shall not interfere with or obstruct any such persons;
  12. Notify all Guests before the Rental Period starts of Your and their obligations under this;
  13. Ensure You, Your guests and any pets have the relevant travel and health documents and requirements needed;
  14. Not light or permit any naked flame or candle at the Property.
  15. Only park vehicles in the designated parking spaces provided, such vehicles to be parked at Your own risk;
  16. Not to take towels provided for Guest use to the beach or other outdoor location.

 

  1. Dogs

12.1 Dogs are welcome in only 2 of our properties. By bringing a dog you must agree:

  1. That You are deemed responsible for the actions of the dog;
  2. Not to allow Dogs in bedrooms or upstairs;
  3. To keep Dogs off all furniture, beds and soft furnishings;
  4. To only bring Dogs that are housed trained, clean and up to date with flea prevention treatment;
  5. That Dogs will be towelled thoroughly before coming indoors after being wet, using towels provided by You;
  6. That Dogs will be kept under control at all times and will not be or cause any nuisance to any person;
  7. To not leave dogs alone in a Property at any time;
  8. To pick up after Dogs at all times;
  9. To provide a bed/dog basket for the dog to sleep in
  10. To clear all hair up left by the Dog before departure

Sorry no other pets are allowed.

 

  1. Lost Property

Lost Property will be held for a period of 1 week from the Departure Date. Items will be returned to You if requested, at a cost of £10.00 plus postage and packaging. We cannot accept responsibility for the safe carriage of any items returned. Items of food and drink will not be returned.

 

 

  1. Limitation of Liability

 

  1. Highchairs, cots, stairgates and any other items for babies or young children that have been provided at the apartment are used at the discretion of the Guest and We are not responsible for any damage or injury caused by usage.
  2. No responsibility is accepted for the personal property (including pets), or the cars and contents belonging to you or any member of the Party during the Rental Period.

 

  1. Health and Safety

For Your Safety, it is important that You read and adhere to the important information within Your apartment. We ask that Guests take a few moments on arrival to think about their safety. In particular We ask that Guests should:

  1. Check the layout of the Property, so that in an emergency You and Your party can get out quickly and easily;
  2. Check the locations of the fire extinguishers and fire blanket and read the instructions for use;
  3. Read and take note of specific safety information provided in the Property
  1. Communication and Information
  • Galwad y Mor will comply with the Data Protection Act 2018 in relation to processing personal data.
  • We may email you with information and offers in the future however you may opt out of our mailing list at any time.